FAQ
Here You can find the answers to the most common questions. Don't hesitate to contact us directly on +46 18 67 79 90 or send an e-mail to info@c2safety.com.
Do You ship abroad?
Yes, we do ship abroad. Mainly within Europe.
When do You ship my order?
We have as a goal to ship Your order the same day or the day after at the latest.
What are Your terms of purchase?
You can read our terms here..
What is LEDX of Sweden?
We are a small passionat manufacturing company in Borås striving to create quality products sustainably. From 1st of January 2020 the company is owned by C2 Vertical Safety AB in Uppsala. Read about our history here..
How long is a battery cable?
The length of the battery cable depends on the size of your battery. Small batteries have a 14cm cable and medium and large have a 105cm cable. The cable for batteries with LX connector (not Snok) is 60 cm long.
My LEDX lamp isn't working or isn't functioning as it should, what do I do?
Don't worry, that's what unfortunately happens sometimes! Create a service order here. we will help you!
My LEDX lamp is broken, can You repair it?
We will try to repair your lamp as far as possible. The fee depends on the scope. Create a service request here. we will help you!
My glass has some cracks, is it normal?
Cracks in glass are unusual. We have had a delivery with inferior glass, and will of course help those who have been affected. Create a service request here. we will help you!
Can I buy spare parts?
We do not sell spare parts, instead we offer to repair your lamp for a fee. Create a service request here. we will help you!
Why does my lamp switch to a lower effect when I start my engine?
Your lamp isn't programmed for enduro use. Please check the manual for programming.